Frequently Asked Questions
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What do we need to do to hire DOMOPOPOV as a professional house manager?
In order to hire a professional house manager, you must first convene a General Meeting (GM) of the condominium, at which a decision to hire a company offering the "Professional House Manager" service will be taken and recorded. If desired, we will assist and attend the meeting where we will discuss the contract for the performance of the services you need.
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Who, when and how should register the floor ownership?
According to ZUES - Art. 46b. (New - SG No. 57 of 2011): The managers or chairmen of the management boards of buildings or individual entrances in the condominium regime shall submit a notification to the municipal or regional administrations within one month of their election. The notice shall contain the names, address and telephone number of the members of the management board or of the manager and the address of the condominium building, as well as an address for correspondence. Usually, within the period specified by law, the manager of the board registers the condominium in the municipality by means of a notification that he has been elected by the condominium. When registering, a copy of the minutes of the General Meeting at which the manager was elected must be carried. For your convenience, we can submit the notice once it has been completed, and we can even provide you with a form to complete which we will collect from the Municipality.
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How is the monthly subscription fee for a house manager calculated? Is it paid per apartment or per number of people living in the apartment?
The price of the monthly subscription is based on the number of apartments. See the table on the "Services and Prices" page.
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Does the price of the "Professional House Manager" service include organizing and supervising repair work?
Yes, this activity is included in the "Professional House Manager" service - the repair is supervised by us and accepted with a protocol signed by the Management Board of the condominium.
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The money collected for various repair works is deposited into which bank account?
For the "Repair and renovation" fund, the funds are collected from monthly contributions from the owners in an amount determined by a decision of the general meeting, according to the ideal parts of the individual owners in the common parts. The funds in the fund are deposited periodically into a bank account with a special purpose, which is opened in the name of the Chairman of the Management Board or another elected person of the condominium and accumulates until the need for repairs appears.
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Is there a certain amount by law that must always be available at the ticket office at the entrance and what is it?
No, there is no such mandatory amount. According to ZUES, the Treasury of the Condominium consists of two funds. For the "Repair and renovation" fund, the funds are collected from monthly contributions from the owners in an amount determined by a decision of the General Assembly, according to the ideal parts of the individual owners in the common parts of the condominium. The collection of stock for such a fund, as well as its amount, are determined according to a decision of the General Assembly. The other fund is for monthly costs of management and maintenance of the common areas of the condominium, which are distributed equally according to the number of owners, users and residents, and is intended for the repayment of current bills of the condominium. Their amount is again determined by a decision of a general meeting.
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In case the entrance fee is not fully spent in the current month, does the balance roll over to the next month or is it deposited into the bank account? Does this affect next month's fee?
The balance is deposited in the bank. In the following month, a new full fee is collected, otherwise a monthly recalculation is required, which makes the service more expensive. The fee does not change from month to month, except in case of urgent need, after prior discussion.